Frequently Asked Questions

Answers From The Key Locksmith

24/7 Emergency Locksmith • Auto Locksmith • uPVC Door Repairs • Composite Door Repairs • Timber Door Repairs • Van Security • Commercial

Locked out? Broken lock? Burglary damage? Speak directly to Gerry, an MLA Approved Locksmith, Auto Locksmiths Association member and Royal Navy veteran.

The Key Locksmith provides fast, professional locksmith services across Orpington, Bromley, South East London and North Kent, with non-destructive entry wherever possible and a 24-month parts and labour guarantee.

Call Gerry Direct: 07803 721200

✓ Master Locksmiths Association Approved
✓ Auto Locksmiths Association Member
✓ No Call Centre — Speak Directly to Gerry
✓ 24/7 Emergency Locksmith Service
✓ 15–30 Minute Target Response Time
✓ Non-Destructive Entry Wherever Possible
✓ DBS Checked & Fully Insured
✓ 24-Month Parts & Labour Guarantee
✓ British Veteran Owned Business

Whether you need emergency entry, a lock repaired or replaced, a uPVC or composite door fixed, a replacement car key, burglary repairs, van security, garage locks, gate locks, CCTV, alarms, safes or general home security upgrades, Gerry provides a reliable local service built on trust, experience and real customer reviews.

Emergency Locksmith | Auto Locksmith | Lock Repairs | Lock Replacements | uPVC Door Repairs | Composite Door Repairs | Van Security | Fire Escapes | Burglary Repairs | Safes | Burglar Alarms | CCTV | Yale | ERA | Ultion | Garage Locks | Garage Defenders | Gate Locks | Parking Posts

★★★★★ Trusted by local customers across Kent and South East London with over 700 five-star reviews on Google and Facebook.

General Locksmith Questions

Are you an MLA Approved locksmith?

Yes. The Key Locksmith is an MLA Approved locksmith and a member of the Auto Locksmiths Association. This means the business has been independently vetted and approved by recognised industry bodies.

Will I speak directly with the locksmith?

Yes. When you call The Key Locksmith, you'll speak directly with Gerry rather than a call centre or third-party booking service.

Do you charge a call-out fee?

No. The Key Locksmith does not charge a call-out fee.

Are your services guaranteed?

Yes. Most work is covered by a 24-month parts and labour guarantee.

What payment methods do you accept?

Payment can usually be made by:

  • Debit Card
  • Credit Card
  • Bank Transfer
  • Cash

Emergency Locksmith Questions

How quickly can you get to me?

I always aim to attend as quickly as possible and can often reach customers within 15–30 minutes depending on location, traffic and current workload.

Can you help if I'm locked out?

Yes. Emergency lockouts are one of the most common reasons customers call.

Will you damage my lock to get me in?

Not usually. Non-destructive entry methods are always preferred wherever possible.

Are you available 24 hours a day?

Yes. Emergency locksmith services are available 24/7.

Lock Repairs & Replacements

Can you repair a lock instead of replacing it?

In many cases, yes. A repair can often be more cost-effective than a full replacement.

Do you repair uPVC doors?

Yes. I regularly repair:

What lock brands do you work with?

Common brands include:

Auto Locksmith Questions

Can you replace a lost car key?

Yes. In many cases I can create and programme replacement keys even when all keys have been lost.

Can you make a spare car key?

Yes. Spare car keys can often be cut and programmed at your vehicle.

Can you unlock my car if the keys are inside?

Yes. I provide non-destructive vehicle entry for many makes and models.

Do you work on vans as well as cars?

Yes. I regularly work on commercial vehicles and vans.

Home Security Questions

Do you install Yale Sync Smart Alarms?

Yes. I supply and install Yale Sync Smart Alarm systems.

Do you install Yale Smart Door Locks?

Yes. Yale Smart Locks are available for suitable properties.

Do you install CCTV and smart cameras?

Yes. Yale smart camera systems and related security products can be supplied and installed.

Can you carry out a home security assessment?

Absolutely. I can identify weaknesses and recommend practical improvements.

Van Security Questions

Do you install Locks 4 Vans products?

Yes. I regularly install:

Can van security help prevent tool theft?

While no product can guarantee prevention, quality van security upgrades can significantly increase resistance to common theft methods.

Burglary Repair Questions

Can you secure my property after a burglary?

Yes. I provide emergency burglary repairs, lock changes, boarding-up and security upgrades.

Should I change my locks after a burglary?

In most cases, yes, especially if locks have been damaged or keys have been stolen.

Safe & Security Questions

Do you install home safes?

Yes. I supply and install Yale home safes and can advise on the most suitable model for your requirements.

Can you advise on overall home security?

Yes. I can recommend:

  • High-Security Locks
  • Yale Smart Alarms
  • Yale Smart Cameras
  • Yale Smart Door Locks
  • Door Reinforcement
  • Home Safes

About Gerry

I'm Gerry Commane, owner of The Key Locksmith.

I've lived in Orpington since 2006 and built The Key Locksmith around honesty, reliability and professional workmanship.

As an MLA Approved locksmith, ALA Approved auto locksmith and Royal Navy veteran, I help homeowners, landlords, businesses and vehicle owners throughout South East London and Kent.

When you call, you'll speak directly with me and in most cases I'll be the locksmith attending your property.

Still Have A Question?

📞 Call Gerry Now: 07803 721200

Friendly advice, honest answers and professional locksmith services from a trusted local locksmith.

MLA Approved • ALA Approved • Royal Navy Veteran • Family Run • 24-Month Guarantee